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UX + VR FTW: Virtual Reference Discussion Group

When:

Saturday, January 21, 2012 - 4:00pm to 5:30pm

Download to my calendar

Location:

Dallas Convention Center

A304

Description:

Join Courtney Greene, Head of Digital User Experience (DUX) at Indiana University Bloomington Libraries, to talk about what happens when user experience meets virtual reference. Courtney will share how she & her team have worked to balance the advantages of centralized management of VR services with the importance of staying closely connected to librarians in the field, on the ground and at the desk. She will also discuss how the mobile redesign increased access to research apps and how users have responded to the changes. After Courtney's presentation we will discuss other emerging technologies for virtual reference.

Meeting Type:

Discussion/Interest group

Interests:

Emerging Technologies

Reference Services

Type of Library:

Academic

All

Sponsors:

RUSA (Reference and User Services Association)